Our Customer Support and Response & Repair teams are experiencing high demand following Storm Éowyn

Dedicated Welfare and Benefit Advice for Radius Tenants

Radius Housing has four dedicated in-house Welfare Advice Officers who engage with our tenants on a daily basis.They provide advice, guidance, information and advocacy on all aspects of benefit entitlement.

Our advisers:

  • Take time to explain benefits to our tenants tailoring advice to suit individual circumstances
  • Check benefit entitlement ensuring tenants receive their full entitlements
  • Maximise income via benefit application, grant and charitable assistance
  • Assist tenants with UC, explaining the process and what is expected of them throughout their claim; ensuring they are aware of possible consequences and sanctions – along with how to challenge decisions
  • Assist tenants to challenge benefit decisions, overpayments and represent at Appeal
  • Assist with budgeting, offering one 2 one budgeting sessions


Welfare Advice Self Referral Form
Welfare Advice Team

Welfare Advice Team

Cathy McGurk

Welfare Advice Officer

Frank Rogers

Welfare Advice Officer

Julie McVeigh

Welfare Advice Officer

Sylwia McAvoy

Welfare Advice Officer

Mike Crow

Welfare Advice Volunteer


Welfare Advice Case Studies

view all case studies

Find out more about how we have helped tenants maximise their income:


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