Our Customer Support and Response & Repair teams are experiencing high demand following Storm Éowyn

Estate Walkabouts

​Our Tenant Engagement Team organise walkabouts on our estates which our residents and tenants can join.

As part of our commitment to improving the quality of neighbourhoods where our tenants live, we host a programme of estate walkabouts throughout the year. The walkabouts – also known as estate inspections – involve walking around the estates where our homes are located, and identifying issues that might need to be tackled.

The walkabouts give our residents a chance to speak to their Housing and Asset's Officers to discuss issues about their neighbourhood or anything to do with their home or tenancy. Walkabouts usually last 1-2 hours depending on the size of your area.

Estate Walkabouts


Upcoming Estate Walkabouts 2024

MAY

  • Tuesday 28th May 10am College Place, Belfast
  • Tuesday 28th May 12pm St Georges Gardens, Belfast

JUNE

  • Monday 3rd June 10:30am Blackstaff Mews, Belfast
  • Tuesday 4th June 10am Ardenwood, Belfast
  • Tuesday 4th June 11:15am Essex Grove, Belfast
  • Wednesday 5th June 10am Cairndale, Belfast
  • Wednesday 5th June 10:30am Clonard Gardens, Belfast
  • Thursday 6th June 10am Brookmount, Omagh
  • Thursday 6th June 11am Lagmore Heights, Belfast
  • Tuesday 11th June 12pm Drumcor Court, Newtownabbey
  • Thursday 13th June 11am Mill River Close, Belfast
  • Monday 17th June 10:30am Filbert Drive, Belfast
  • Wednesday 19th June 11am Orchard Mews, Belfast

AUGUST

  • Thursday 1st August 11am North Howard Street, Belfast

Further Dates and Locations will be added once scheduled.

Background

Estate Walkabouts are an opportunity for us to identify issues such as:

  • Anti Social Behaviour
  • Community Issues
  • Fly Tipping
  • Overgrown Gardens
  • Need for potential investment

Following each walkabout, we draw up an action plan to let residents know how we intend to tackle issues, and by when.

Estate Walkabouts

​Benefits of having Estate Walkabouts

  • Dedicated time spent in your area
  • Both Housing and Asset Officer attend
  • Tenants have an opportunity to contact us in advance and during walkabout to raise issues/concerns
  • We can discuss both your community and home
  • It’s a great opportunity to promote tenant/community engagement
  • We ensure actions are followed up after walkabout
  • Tenants are updated of actions/outcomes
Estate Walkabouts


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